Get Started! Your Health Timeline

Do you have a binder with your past health history that you carry with you to appointments? Now you can transfer that paper binder to your Care3 Health Timeline/Journal that goes with you everywhere. You can add files including pdfs and media, track symptoms and events with charts, add appointments with notes, and share the entire set or any individual element with others whenever you want.

This guide shows you how to:

1. Find Your Health Journal (on the Care3 mobile app and Care3 website)

2. Add Files and Media to Your Health Journal (app and website)

3. Invite Others to Your Health Timeline/Journal

Let’s go!

Bookmark this post so you can refer back to it whenever you have to interact with your Care3 Health Journal.

1. Find Your Health Timeline/Journal

Care3 Mobile App (iOS or Android):

On the Home screen, find the item titled, “(Your First Name’)s Health (Journal).” Tap into it and you will see a blank space. This journal includes ONLY YOU. When you’re ready, you can invite others.

Care3 Website (www.care3.co):

Go to www.care3.co and log in using your mobile app credentials (email and password).

You will see your timeline in the left panel of the Home screen right after you view the helpful starter video.

Note: Do you want to create a Health Journal for a Loved One? Use this guide.

2. Add Files to Your Health Timeline/Journal

Care3 Mobile App (iOS or Android):

To get started, tap into your Health Timeline/Journal (or one you’ve created for your Loved One).

1 .  Tap the “+” button in the lower left corner to show the media menu.

2.  Tap the camera icon to add a photo or take a new photo. Tap “Choose Existing” to select an image from your Camera Roll or “Capture Image” to take a new picture.   

Note: You can use the same steps to add video or audio files to your Health Journal. Simply follow the prompts after selecting your chosen media type.

3. Once you’ve added or taken the image, it appears in the message box. Type a description of the image. Use keywords like “labs” that will make it easy to search for the image later when you need it. Tap the “send” button (airplane).

4. View your item in your Health Journal. The image is saved on our HIPAA-compliant cloud server.

Care3 Website (https://live.care3.co):

1. Go to https://live.care3.co and log in using your mobile app credentials (email and password).

2. Click (select) your Health Journal or the one you set up for your Loved One.

3. In the right section, tap the “+” icon to reveal “add media” menu. Select “file upload”.

Tapping the “+” icon reveals the media menu.

4. Then select the file you wish to add to your Health Journal and click the “Open” button.

IMPORTANT: In the dialog box that appears, write a description of the file. Adding a description makes it easy to search and find later.

Click “Open” to add the file to your PHI Health Journal.

4a. You can also drag and drop files directly from your computer’s directory into the Health Journal.

REPEAT IMPORTANT: In the dialog box that appears, write a description of the file. Adding a description makes it easy to search and find later.

That’s it! Repeat these steps for every item you want to have with you everywhere you go. With Care3, you now have access to your personal health information from anywhere at anytime.

3. Invite Others to Your Health Timeline/Journal

1 .  To invite someone (family, friend, doctor, nurse, etc.) to your PHI Health Journal, tap the “members” icon in the upper right corner. 

2 .  Tap the “add member” icon in the lower left corner. It’s the one with the “+” sign.

Steps 3, 4, and 5 appear above.

3 .  Tap “Add to Health Journal” and select from the menu how you’d like to add the member. Most people choose “Add E-mail of Phone Number”.

4 .  Add the person’s email address OR phone number—or select from your Contacts—or select from an existing Care Team. Make sure “History Access” is green so you enable full sharing. This means you give access to all files and information shared in your PHI Health Journal to the person you invite.

5 .  Tap “save” and an invitation is automatically sent!

Now you have invited someone to your PHI Health Journal! You can also send secure text and media messages about your healthcare to the person you invited after they join. Take care and good luck!

Questions? Email us at service@care3.co.