At Care3 we are hard at work driving digital innovation for PACE (Program of All-Inclusive Care for the Elderly). Recently, we have rolled out new product enhancements that help influence the care delivered at home, get more caregivers involved, and drive greater adherence to care plans.

In the latest version of Care3 we have included enhancements that help interdisciplinary teams (IDT) plan for home-based care and strengthen the engagement of family caregivers.

“Care3 has truncated the provision of service, the communication of that service to participant and family, and the documentation of that service down to minutes from days.” PACE Administrator.

Enhancements were made to both the web-based Action Planner and the Care3 mobile app, specifically:

New Action Planner Website Enhancements

  • Quick renewal of Action Plans to streamline IDT planning workflow
  • Structured Problems and Objectives for increased Action Plan clarity and accountability for IDT and family members
  • Real-time Notifications when Actions are not “done” on time allowing earlier intervention to avoid hospitalizations

New Mobile App Enhancements

  • Support for Chinese and Spanish languages
  • Improved in-app tutorials that teach caregivers how to use Action Messages to communicate care task completion in one tap
  • Action confirmations to improve adherence to care instructions

With Care3 each IDT discipline can provide instructions for home-based care in accordance with CMS guidance giving you much needed influence over care delivered at home.

Request a demo ( to see why PACE is turning to Care3 to strengthen the partnership between participant families and IDT members.


Care3 Featured as Spotlight Innovator at Aging 2.0 Caregiver Forum

Care3 was featured as a Spotlight Innovator at the Aging 2.0 Caregiver Forum in San Francisco last week. Care3 CEO David Williams delivered a 5-minute talk on how Care3 is leading the way in helping family caregivers collaborate with care professionals to keep seniors out of the hospital.


Thank you Aging 2.0 for putting on such a great show!

Introducing PACE3: Insights About PACE from Care3

Plan for Care Delivered in the Home

At Care3, we have the privilege of interacting with many PACE programs. We’re starting this series to share what we’re hearing from PACE programs across the country so you can learn from each other. We want you to see what solutions are in place, as well as what innovations are available to deal with real-world everyday problems. Welcome to PACE3: Insights About PACE from Care3.

To kick off the series, we are going to share a common theme we’ve heard about difficulties of planning for care delivered in the home. Specifically, the challenge of matching care plan assessments with the content of the care plan for home-based needs. Today’s care planning applications are focused on care delivered in the center and do not include tasks that are to be delivered in the home by the family.

CMS care planning guidance requires each IDT discipline to provide instructions for home-based care. Unfortunately, existing care planning applications do not offer an effective way to engage family caregivers and provide them with information to help them care for your participants. So, when the participant leaves the center you hope the family caregiver follows your instructions. Since many, if not most, incidents that lead to ED visits and hospitalization occur outside of the center, the care delivered at home presents the greatest opportunity to avoid negative outcomes.

That’s why PACE organizations are turning to Care3 to help them meaningfully engage family caregivers and gain influence over the important care delivered at home while complying with current and future guidance and regulations.

Please contact us at to learn more about how we can help you strengthen the partnership between your families and IDT members.